Field Service Engineer

Indianapolis, IN 31029
United States

Category
Industry
Manufacturing -Electronics
Manages Others
No
Experience Required
Yes
Employment Type
Full Time Employee
Travel
3-4 days a week

Job Description

FIELD SERVICE ENGINEER:  


Field Service Engineer is responsible for on-site service, repair or troubleshooting of state X Ray Equipment at customer sites in the domestically and internationally. 


 


MAIN RESPONSIBILITIES:



  • On-site customer installation, field service support, remote technical support, hardware and software configuration, troubleshooting, and maintenance support for all products. 

  • Ensure repaired systems meet operating specifications, ensuring QA procedures and documentation. 

  • Communicate design enhancements and improvements for research and implementation.

  • Read and interpret schematics and electrical diagrams through to the component level.

  • Isolate the system fault at the component level for electronic, vacuum, and mechanical systems and repair.

  • Extensive component level troubleshooting.  Proficient with test equipment.

  • Document and provide reports of parts, service or repairs. 

  • Complete billing or warranty documentation as needed.

  • Live anywhere within the assigned territory


 


QUALIFICATIONS:



  • Formal electronics training through trade school, university or MILITARY technical schools.

  • Must have experience troubleshooting and repairing whole systems. Be able to demonstrate troubleshooting method.

  • Proficient in troubleshooting Electronics, Electrical and Mechanical circuits

  • Excellent written and verbal communication skills.

  • Willing to travel both domestically and internationally 75% of the time, drive and fly 

  • Able to mesh well with all personalities and work well under pressure

  • Must be self-motivated and a self-starter, able to work with minimal supervision.

  • Ability to approach problems with a sense of ownership, enthusiasm and innovation with strong client service attitude. 

  • Ability to work on complex learning and development problems as well as teach highly technical information is essential.

  • Comfortable tackling new problems working independently and efficiently

  • Ability to interface with people at all levels.

  • Familiarity with vacuum system and water systems is a plus


 


TRAINING & EDUCATION:



  • Associate’s Degree in Electronics or Military equivalent experience.

  • Military technical training or Associate's degree or higher in Electronics or other related field. Military training in the following fields desired; Avionics, Electronics, Fire Control, Nuclear, Computer/IT, Electrical/Electrician. Schools from the Navy, Marines, Air Force, Army, Coast Guard preferred

  • 4-20 yrs engineering technician/service experience


Military Veteran Preferred


Must be able to obtain a passport